(BMC Remedy preferrable), Experience in performing full IT Asset Management Life-Cycle activities and maintaining an asset management system. Partnered with various client and vendor teams promoting and supporting the activities of future Design/Build/Test/Deploy phases as needed to support the US-VISIT Program. Guide the recruiter to the conclusion that you are the best candidate for the it service management job. Responsible for the data collection, process development, solution design, documentation, and communication necessary to ensure the successful implementation of a complete ITIL focused IT Service Management solution across the enterprise. Servicenow Developer Resume. Configuration Management, Best … The configuration management process is designed to collect and maintain information about the company’s IT infrastructure. Create problem ticket and assign to problem management … Developed SQL queries to perform configuration/asset audits aligned with Change Management. - Choose from 15 Leading Templates. ; Revision Level, Title, Dates, # of Sheets, etc, 2-5 years of experience with configuration management, Understanding of all terms can be learned, Authorize release of drawings and software configuration changes, Provide advice and guidance on configuration documentation methods, procedures and requirements, Plan and implement methods to improve response, Participate in and provide support for configuration control meetings, Maintain the Integrated Digital Environment (IDE), Regulate the change control process support, 8+ years of experience in Software Configuration Management with at least 5 of the years working on large programs, 5+ years of experience administering Software Configuration Management Tools such as Atlassian Tools, Rational Team Concert, ClearCase, GIT, Subversion, Mercurial, 3+ years of experience leading a team – including developing and managing schedules; budgetary management; resource planning, task assignment, prioritization, and accountability; defining, analyzing or reporting metrics; personnel development, Experience establishing, developing and implementing Configuration Management processes and training, such as configuration control, identification, data library/repository, product release and delivery, and configuration audits, CMII, NDIA, or other certification that includes integrated Configuration Managment, 5+ years of experience Redmine, Trac, Jenkins, or Hudson, Customize, support and improve source code versioning, release building and deployment tools, Support third party audits to demonstrate compliance to common standards of source code management, Develop release strategy and manage the creation and support of development and test environments, Serve as a central point of control for the various environments used to develop, test and deploy our applications. Microsoft, Cisco, CompTia Security +, BMC Remedy ITSM, and ITIL Foundation certified (ITIL®v2 and ITIL®v3) professional providing customer service, application development, support, and best practice solutions to a global community in extremely demanding enterprise environments. No need to think about design details. Delivery of Product artifacts (SW packs and release notes) for Technical Support at milestones delivery dates (NOLS), Support fo SW teams in terms of VCS (regarding issues, permissions, migrations), Ensuring effective integration of CM practices across space, ground, and all other aspects of systems and organizations within the Enterprise, Execute, organize, maintain, manage, and archive documentation for the Enterprise, Help maintain and evolve an Enterprise CM program that is easily adopted and practiced throughout the appropriate SMC/RS programs, Support acquisition-related activities ensuring compliance with current CM policies and procedures, Assist and/or make recommendations with receipt, distribution, and review of change documentation within SMC/RS programs, Manage / update manual and electronic files / databases and archiving systems, as required, When required, develop and recommend procedures and numbering conventions for file processing and maintenance, Coordinate management of the system’s technical baseline with development, operations and sustainment team members, 15+ years of demonstrated configuration management experience with space, ground, operations and sustainment segments of DoD, and other Government space programs, Experience leading configuration management and data management activities for complex space systems, Experience overseeing a major contractor’s configuration management and data management activities in support of a major system delivery, Weather and/or remote sensing program experience highly desirable, SharePoint and LiveLink experience is preferred, Designs, administers, implements and supports Client Asset Manager and uCMDB-based solutions as a member of a multi-discipline team, including new implementations, enhancements to existing solutions, customized solutions and reporting integrations, Possesses an understanding, at a detailed level, of the architectural dependencies of technologies in use within the Client Asset Manager and uCMDB environments, Serves as the escalation point/on-call support providing product and solution expertise in the analysis and resolution of Incident Management cases, Collaborates with project managers, architects and all levels of management to execute on strategic and tactical goals, Responsible for end to end unit and integration testing (develop test plans, test cases), Responsible for User Acceptance & Customer Acceptance testing in production environments, Provides technical consulting and advice to others on proposal efforts, solution design, system management, tuning and modification of solutions, Responsible for design, development, implementation using the Client engineering specifications, methodology and practical application of ITIL practices and processes, 4+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, at least 8 years of relevant professional experience, At least 3 years of experience designing, building, configuring & using the Client Asset Management and uCMDB products including expertise in the following areas, Manage and maintain the integrity of all paperwork and AMIS records for asset moves as a result of overhauls, repairs and refurbishments, Ensure all modifications are captured and all records for related assets are updated, Train team members and provide ongoing support with the AMIS system, Tertiary qualifications in engineering or relevant trade certification, Practical experience of managing the configuration of equipment, Strong awareness of asset management strategies, Intermediate level in Microsoft Office Suite, including Access and Excel, AMIS, CMMS or ERP system experience required, Bachelor's degree from an accredited institution is required, Candidate must already hold an active DoD Secret clearance with a background investigation completed within the past six years, Candidate must be able to obtain and maintain all required security clearances and program specific accesses, Develop, document, implement and enforce procedures for using the CM environment, Maintain Asset Management Plan and Integrated Logistics Support Plan; produce Asset Inventory and Patch Management Reports, Monitor configuration management through System CenterEDUCATION AND EXPERIENCE, Typically requires a bachelor's degree or equivalent and seven to nine years related experience, Demonstrated ability to work as part of an integrated team, as well as independently, Familiarity with the Microsoft and Linux desktop, Expertise in private cloud implementation and administration, Current computing environment certification (e.g. Processes following a business disruption then add your accomplishments tools with SQL and Oracle databases (,! 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